Short version: we collect what we need to send you a candle and talk to you about candles. We don’t sell your data. Ever. To anyone.
What we collect
- Order info: name, shipping address, email, phone if you give it, and what you bought. We need this to ship you the thing.
- Payment info: handled by our payment processor at checkout. We don’t store full card numbers on our servers.
- Email signups: if you give us your email for the list, we use it to send you news about drops. Nothing else.
- Site analytics: basic, anonymized data about which pages load and where traffic comes from. We use it to keep the site working. We don’t build advertising profiles on you.
What we don’t do
- Sell your data.
- Share your data with third-party advertisers.
- Track you across the rest of the internet.
Who sees your information
Only the services we need to operate: our payment processor, our shipping carriers, our email platform, our hosting provider. They see exactly what they need to do their job and nothing else. If we change a vendor, this page gets updated.
Cookies
The site uses essential cookies to keep your cart working and analytics cookies to count visits. No advertising cookies. You can clear or block cookies in your browser anytime; the site still works, your cart just won’t remember itself.
Your rights
You can ask us to:
- Show you what we have on file for you
- Correct anything wrong
- Delete your data entirely
Email hello@dwellingflame.com. We respond within 30 days. If you’re in California, the EU, or the UK, you have additional rights under CCPA and GDPR . same email, same response.
Marketing emails
Every email we send has an unsubscribe link. One click. We don’t make you log in or fill out a form.
Changes
If we update this policy, we’ll change the date below. Material changes get an email if we have your address.
Contact
Last updated: May 9, 2026